Parcels are usually sent within 1-2 days from the receipt of payment by the delivery method of your choice.
VidaXL goods are delivered by courier DPD for free !!! VidaXL Returns - Free! The courier will arrive and pick up the goods from you.
1. 3.00 euros - DUS Circle K up to 10 kg - (only for Latvia). Select the nearest Circle K station from the list of DUS Circle K stations and enter them in the comments when ordering;
2. 3.00 Omniva pakomat;
3. 3.00 euros - through the Latvian post office to any Latvian post office in Latvia at your address!
4. From 5.50 euros - by courier, according to the tariffs. Tariff Calculator Expresspasts
The boxes are big enough and your items are well protected.
The goods are delivered to the door of the house.
Return of goods.
Purchasing an item at the online store allows you to exercise your right of withdrawal and to unilaterally withdraw from the contract within 14 calendar days of receiving the item, unless you have agreed with the seller for a longer period.
In the case of exercise of the right of withdrawal, the cost of returning the item to the online store shall be borne by the consumer.
If you exercise the right of withdrawal, you are required to return the item to the seller without undue delay, but no later than 14 (fourteen) days after sending the written withdrawal.
Remember! During the period of exercise of the right of withdrawal, the consumer shall have the right to use the product insofar as it is necessary for the inspection of the product (to the same extent as would be possible before purchasing the product in a regular store).
In exercising the right of withdrawal, the consumer shall be liable for any use of the good which is beyond the scope of the examination of the good, for the duration of the right of withdrawal which is incompatible with good faith and for the value, quality and safety of the good.
Should the consumer have any questions about the quality of the product, he should immediately contact the seller. Must not repair or improve the product itself, or clean or wash the product if the consumer wishes to exercise the right of withdrawal.
How to return the product?
1. When logging in to your account under "Order History and Details", select the item you want to return in the details of the order and in the field below describe the reason why you want to return or change, press "save", we will contact you.
2. Fill out the Claim for Exercise Rights form HERE and send it to us at firstname.lastname@example.org
Once you have informed us of your return, return the item to us:
- Omniva parcel terminal in shopping center RAF Rimi 48, Rīgas iela, Jelgava LV-3004
- VidaXl items do not have to be returned and will be picked up free of charge by your courier;
3. Wait for a message from our manager about receiving the parcel and returning the money or changing the item.
More about the Distance Contract here: https://likumi.lv/ta/id/266462-notika-par-distances-ligumu